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Help with SyncPass

Find quick answers for adding cards, organizing wallets, sharing wallets, and importing cards from other apps.

Add a brand card

  1. Open SyncPass and tap the add button.
  2. Choose the brand from the brand list.
  3. Scan the barcode or enter the card number manually.
  4. Check the preview, choose the wallet, and save the card.

Add a custom card

  1. Tap the add button and choose the custom card option.
  2. Enter the card name and barcode number.
  3. Pick the barcode format shown on the original card when you know it.
  4. Choose colors that make the card easy to recognize, then save.

Share wallets

Wallet sharing lets another person see the cards inside a shared wallet through iCloud. Use it for household cards, family memberships, or cards you want a partner to access.

  1. Open the wallet you want to share.
  2. Use the share action and invite the person with their Apple ID.
  3. Cards added to that wallet can become visible to invited members after iCloud sync finishes.

Edit cards

  1. Open a card from your wallet.
  2. Tap edit.
  3. Update the name, number, barcode type, wallet, or appearance.
  4. Save the card and check that the barcode preview still scans correctly.

Move cards to another wallet

Moving a card changes which wallet owns it. If the destination wallet is shared, the card may be shared with that wallet's members. If you move a card out of a shared wallet into a private wallet, the shared wallet members should no longer receive that card after sync catches up.

  1. Open the card and tap edit.
  2. Choose a different wallet.
  3. Save the change.
  4. Give iCloud a moment to sync sharing changes across devices.

Import from other apps using screenshots

Many loyalty card apps can show a barcode full screen. You can use screenshots to move those cards into SyncPass.

  1. Open the other app and display the card barcode as clearly as possible.
  2. Take a screenshot.
  3. In SyncPass, tap the add button and select the correct brand if available, or 'Other'.
  4. When presented with the barcode scanner, tap the 'select from library' option, choose the correct screenshot and confirm the detected barcode details.
  5. If the barcode is not detected, add the card manually and type the number shown below the barcode.